Privacy Policy and Terms of Service

This privacy notice provides you with details of how we collect and process your personal data through your use of this site.  Last revised April 10, 2024

What personal data we collect and why we collect it

Where we are required to collect personal data by law, or under the terms of the contract between us and you do not provide us with that data when requested, we may not be able to perform the contract (for example, to deliver goods or services to you). If you don’t provide us with the requested data, we may have to cancel a product or service you have ordered but if we do, we will notify you at the time.

We will only use your personal data for a purpose it was collected for or a reasonably compatible purpose if necessary. For more information on this please Email us. In case we need to use your details for an unrelated new purpose we will let you know and explain the legal grounds for processing.

We may process your personal data without your knowledge or consent where this is required or permitted by law.

We do not carry out automated decision making or any type of automated profiling.

How we collect your personal data

We may collect data about you by you providing the data directly to us (for example by filling in forms on our site or by sending us emails). We may automatically collect certain data from you as you use our website by using cookies and similar technologies. Please see our cookie policy for more details about this.

We may receive data from third parties such as analytics providers such as Google, advertising networks such as Facebook, such as search information providers such as Google, providers of technical, payment and delivery services, such as data brokers or aggregators.

Marketing Communications

Our lawful ground of processing your personal data to send you marketing communications is either your consent or our legitimate interests (namely to grow our business).

Under the Privacy and Electronic Communications Regulations, we may send you marketing communications from us if (i) you made a purchase or asked for information from us about our goods or services or (ii) you agreed to receive marketing communications and in each case you have not opted out of receiving such communications since. Under these regulations, if you are a limited company, we may send you marketing emails without your consent. However you can still opt out of receiving marketing emails from us at any time.

Before we share your personal data with any third party for their own marketing purposes we will get your express consent.

You can ask us or third parties to stop sending you marketing messages at any time by following the opt-out links on any marketing message sent to you or by emailing us at info@sonicnaturalfarming.com.

If you opt out of receiving marketing communications this opt-out does not apply to personal data provided as a result of other transactions, such as purchases, warranty registrations etc.

Disclosures of your personal data

We may have to share your personal data with the parties set out below:

Other companies in our group who provide services to us.
Service providers who provide IT and system administration services.
Professional advisers including lawyers, bankers, auditors and insurers
Government bodies that require us to report processing activities.

Data retention

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
When deciding what the correct time is to keep the data for we look at its amount, nature and sensitivity, potential risk of harm from unauthorized use or disclosure, the processing purposes, if these can be achieved by other means and legal requirements.

For tax purposes the law requires us to keep basic information about our customers (including Contact, Identity, Financial and Transaction Data) for several years after they stop being customers.

In some circumstances we may anonymize your personal data for research or statistical purposes in which case we may use this information indefinitely without further notice to you.

Your legal rights

Under data protection laws you have rights in relation to your personal data that include the right to request access, correction, erasure, restriction, transfer, to object to processing, to portability of data and (where the lawful ground of processing is consent) to withdraw consent.

If you wish to exercise any of the rights set out above, please Email us.

You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive or refuse to comply with your request in these circumstances.

We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.

We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you.

If you are not happy with any aspect of how we collect and use your data, let us know. We should be grateful if you would contact us if you have a complaint so that we can try to resolve it for you.

Third-party links

This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.

Terms of Service

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Thank you for visiting sonicnaturalfarming.com.au. These terms and conditions govern your use of this web site. By accessing this web site, you are acknowledging and accepting these terms and conditions.

Your use of this web site after any changes are implemented constitutes your acceptance of the changes. As a result, we encourage you to consult the terms and conditions each time you use this web site.

DEFINITIONS
In these terms and conditions, unless the context otherwise requires:
“GST” means Goods and Services Tax or other tax that is substituted or replaces the GST tax.
“Seller” means Sonic Natural Farming Pty Ltd (Australia).
“Buyer” means any person or persons, company or business entity to whom the Seller sells or supplies, or proposes to sell or supply, Goods or Services.
“Goods” means the goods or products supplied or sold by the Seller to the Buyer from time to time.
“Supplier” means the Seller.
“Services” means any services provided by the Supplier.
“PPSA” means the Personal Property Securities Act 2009 (Cth) as amended from time to time.
“Quote” means any quote that remains valid for 30 days and includes only the Goods.
“Order” means a purchase order issued by the Buyer to the Supplier in writing via email or a system generated document or any other suitable media.
“GST Law” means the New Tax System (Goods and Services Tax) Act 1999.

GENERAL
These Terms and Conditions will apply to the purchase of the goods detailed in Seller’s quote or order by the Buyer from Sonic Natural Farming Pty Ltd a company registered in NSW, Australia under ABN 41 655 759 863 whose registered office is at PO Box 31, Bellingen, NSW, Australia, 2454 (we or us).

These Terms and Conditions will be deemed to have been accepted by Buyer when Buyer issues an order or any act by the Seller which indicates fulfilment of order or from the date of any delivery of the Goods (whichever happens earlier) and will constitute the entire agreement between Buyer and Seller.

These Terms and Conditions and the quotation (together, the Contract) apply to
the purchase and sale of any Goods between Buyer and Seller, to the exclusion of any other terms that Buyer try to impose or incorporate, or which are implied by trade, custom, practice or course of dealing.

Any quotation by Seller is not and shall not be interpreted as an offer capable of acceptance or as creating an obligation to sell.

All drawings, specifications & details furnished by Seller or contained in catalogues, price list or website are by way of general description only of the Goods and shall not form part of this contract.

If a Buyer cancels or modifies any Order or part Order for Goods with specifications requested by the Buyer or standard Goods with non-standard materials at any time after the Seller has received the Order then without prejudice to any other rights the Seller has against the Buyer the Seller reserves the right to charge the Buyer costs and charges for materials already acquired for the Order together with the cost of any labour and tooling expended to the date of such cancellation or alterations.

Product Liability Terms
SONIC Natural Farming products are offered to you conditioned upon your acceptance without modification of the terms, conditions and notices contained herein.

Condtions of Sale
All SONIC Natural Farming products are produced and sold in good faith. No guarantee is given as conditions and methods under which the product is stored and used, and are beyond the control of SONIC Natural Farming Pty Ltd. Before using, user should determine the suitability of the product for his or her intended use and user assumes the risk and liability in connection therewith.

Use limitation
You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create, derivative works from, transfer, or sell, any information, products or services obtained, from SONIC Natural Farming Pty Ltd’s website, training programs, or its products.

Disclaimer
The information provided on this website is for general informational purposes only and is not intended as professional advice. Each farming situation is unique, and we encourage farmers to assess their individual circumstances before making any decisions. The insights shared here are based on our direct experience and independent research. We have compiled this information to support and guide farmers exploring regenerative farming practices in Australia, but it is always advisable to seek advice tailored to your specific needs and conditions.

No claims, representations or warranties, whether express or implied, are made by SONIC Natural Farming Pty Ltd as to the safety, reliability, durability and performance of any of the companies’ products. Furthermore, SONIC Natural Farming accepts no liability whatsoever for the safety, reliability, durability and performance of any of the companies’ products.

Entire Obligation
This Product Liability Disclaimer document states the entire obligation of SONIC Natural Farming Pty Ltd with respect to the products.  If any part of the disclaimer is determined to be void, invalid, unenforceable or illegal, including, but not limited to the warranty disclaimers and liability disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall remain in full force and effect.

PRICE
The price (Price) of the Goods is set out in Seller’s quotation current at the date of Buyer’s order or such other price as we may agree in writing.

If the cost of the Goods to Seller increases due to any factor beyond Seller’s control including, but not limited to, material costs, labour costs, alteration of exchange rates or duties, or changes to delivery rates, Seller can increase the Price prior to delivery.

Any increase in the Price under the clause above will only take place after Seller has informed the Buyer about it.

The Price is inclusive of fees for packaging and transportation / delivery unless otherwise stated.

Prices quoted are based on the full quantities specified and do not necessarily operate pro rata for any greater or less quantities.

In the event of the suspension of manufacture or supply on the Buyer’s instruction, or lack thereof, or due to the inability of Buyer to accept the Goods for any reason on or after the date on which they are ready for delivery, Buyer shall be liable for all extra costs and losses thereby incurred by Seller.

Price quoted at checkout is inclusive of GST, the Buyer is required to pay the applicable GST to the Seller along with the Price at the same time when the Price is due as per the sale terms & conditions.

PAYMENT

All products purchased online must be paid via direct deposit of the total amount stated in the shopping cart to the bank account provided in the order confirmation. Please note that products will not be shipped until full payment has been received.

If payment is not received within one week of placing the order, a reminder will be sent. A second reminder will be issued two weeks after the initial order date. If payment is not completed within two weeks, the order will be dismissed, and any items selected will be released back into inventory.

DELIVERY
Seller will arrange for the delivery of the Goods, via Australia Post, to the address specified in the quotation, or Buyer’s order or to another location as agreed in writing between the Buyer & Seller.

Any dates quoted for delivery are approximate only, and the time of delivery is not of the essence. Seller will not be liable for any delay in delivery of the Goods that is caused by a circumstance beyond Seller’s control or Buyer’s failure to provide Seller with adequate delivery instructions or any other instructions that are relevant to the supply of the Goods.

Seller can deliver the Goods by installments, which will be invoiced and paid for separately. Each installment is a separate contract. Any delay in delivery or defect in an installment will not entitle Buyer to cancel any other installment.

INSPECTION & ACCEPTANCE OF GOODS
It is Buyer’s responsibility when accepting this contract or ordering to ensure the Goods ordered conform to Buyer’s requirements and are suitable and sufficient for Buyer’s purpose.

Buyer must inspect the Goods on delivery or collection.

If Buyer identifies any damages or shortages, you must inform us in writing within 7 days of delivery, providing details.

Other than by agreement, Seller will only accept returned Goods if Seller is satisfied that those Goods are defective and if required, have carried out an inspection.

Subject to Buyer’s compliance with this clause and/or Seller’s agreement, Buyer may return the Goods and Seller will, as appropriate, repair, or replace, or refund the Goods or part of them.

Seller will be under no liability or further obligation in relation to the Goods if:

If Buyer fails to provide notice as set above; and/or Buyer makes any further use of such Goods after giving the defect arises because Buyer did not follow Seller’s oral or written instructions about the storage, commissioning, installation, use and maintenance of the Goods; and/or The defect arises from normal wear and tear of the Goods; and/or The defect arises from misuse or alteration of the Goods, negligence, wilful damage or any other act by Buyer, Buyer’s employees or agents or any third parties.

Buyer bear’s the risk and cost of returning the Goods.

Acceptance of the Goods will be deemed to be upon inspection of them by Buyer and in any event within 1 day after delivery.

RISK & TITLE
The risk in the Goods will pass to Buyer on completion of delivery.

Title to the Goods will not pass to Buyer until Seller has received payment in full (in cash or cleared funds) for: (a) the Goods and/or (b) any other goods or services that Seller has supplied to Buyer in respect of which payment has become due.

Until title to the Goods has passed to Buyer, Buyer must (a) hold the Goods on a fiduciary basis as our bailee; and/or (b) store the goods separately and not remove, deface or obscure any identifying mark or packaging on or relating to the Goods; and/or (c) keep the Goods in satisfactory condition and keep them insured against all risks for their full price from the date of delivery.

As long as the Goods have not been resold, or irreversibly incorporated into another product, and without limiting any other right or remedy Seller may have, or can at any time ask Buyer to deliver up the Goods and, if Buyer fail to do so promptly, enter any of Buyer’s premises or of any third party where the Goods are stored in order to recover them.

LIMITATION OF LIABILITY
Seller’s liability under the Contract, and in breach of statutory duty, and in tort, misrepresentation or otherwise will be limited to this clause.

Subject to the clauses above on Inspection and Acceptance and Risk and Title, all warranties, conditions or other terms implied by statute or common law are excluded to the fullest extent permitted by law.

Seller total liability will not, in any circumstances, exceed the total amount of the Price payable by you.

If Seller does not deliver the Goods, Seller liability is limited, subject to the clause below, to the costs and expenses incurred by Buyer in obtaining replacement goods of similar description and quality in the cheapest market available, less the price of the Goods.

Seller will not be liable (whether caused by our employees, agents or otherwise) in connection with the Goods, for:
Any indirect, special or consequential loss, damage, costs, or expenses; and/or
Any loss of profits; loss of anticipated profits; loss of business; loss of data; loss of reputation or goodwill; business interruption; or, other third party claims; and/or
Any failure to perform any of Seller’s obligations if such delay or failure is due to any cause beyond Seller’s reasonable control; and/or
Any losses caused directly or indirectly by any failure or breach by Buyer in relation to Buyer’s obligations; and/or
Any loss relating to the choice of the Goods and how they will meet Buyer’s purpose or the use by Buyer of the Goods supplied.

The exclusions of liability contained within this clause will not exclude or limit Seller’s liability for death or personal injury caused by Seller’s negligence; or for any matter for which it would be illegal for Seller to exclude or limit Seller’s liability; and for fraud or fraudulent misrepresentation.

COMMUNICATIONS
All notices under these Terms and Conditions must be in writing and accepted by, or on behalf of, the party giving notice (or a duly authorised officer of that party).

FORCE MAJEURE
Neither party shall be liable for any failure nor delay in performing their obligations where such failure or delay results from any cause that is beyond the reasonable control of that party. Such causes include, but are not limited to: power failure, internet service provider failure, industrial action, civil unrest, fire, flood, storms, earthquakes, acts of terrorism, acts of war, governmental action or any other event that is beyond the control of the party in question.

LEGAL DISCLAIMER

The information provided on https://sonicnaturalfarming.com.au is for general and educational purposes only.  The authors of this website, have taken all reasonable care to ensure that the information contained in the site is accurate and correct.

Furthermore, the information made available on this website, including any expression of opinion and any projection or forecast, has been obtained from or is based upon sources believed by the authors to be reliable. However, the accuracy or completeness of these sources cannot be guaranteed by the authors. The information is supplied without obligation and on the understanding that any person who acts upon it, or otherwise changes his/her position in reliance thereon, does so entirely at his/her own risk.

Under no circumstances will Sonic Natural Farming, or its subsidiaries or any of the companies Directors, Officers, Employees or Licensors be liable (jointly or severally) for any special incidental, indirect or consequential damages of any kind incurred as a result of the use of this site or reliance on the information provided.

INTELLECTUAL PROPERTY

All content available on this web site is protected by copyright, trademark, service mark, patent, trade secrets, or other proprietary rights and laws. Except as expressly authorised by Sonic Natural Farming, you agree not to sell, license, rent, modify, distribute, copy, reproduce, transmit, publicly display, publicly perform, publish, adapt, edit, or create derivative works from such content.

As noted above, reproduction, copying, or redistribution for commercial purposes of any materials or design elements on this web site is strictly prohibited without the express written permission of Sonic Natural Farming. For information on requesting such permission, contact info@sonicnaturalfarming.com.au.

LIMITATIONS OF USE

If you are provided a password to access this web site, then that password is for your personal use only, unless otherwise specified. You are responsible for the security of your password.

INDEMNIFICATION

Upon a request by Sonic Natural Farming, you agree to defend, indemnify, and hold Sonic Natural Farming and its other affiliated companies harmless, and their employees, contractors, officers, and directors from all liabilities, claims, and expenses, including attorney’s fees, that arise from your misuse of this web site or from your violation of the terms and conditions stated herein.

SEVERANCE
If one or more of these Terms and Conditions is found to be unlawful, invalid or otherwise unenforceable, that / those provisions shall be deemed severed from the remainder of these Terms and Conditions (which will remain valid and enforceable).

LAW & JURISDICTION
These Terms and Conditions are governed by and interpreted according to Australian law. All disputes arising under these Terms and Conditions are subject to the exclusive jurisdiction of the Australian courts.

Company Contact Details

Full name of legal entity: Sonic Natural Farming Pty Ltd
Postal address: PO Box 32, Dorrigo, NSW 2453 Australia.

It is important that the information we hold about you is accurate and up to date. Please let us know if at any time your personal information changes by emailing us at info@sonicnaturalfarming.com.au.