Privacy Policy

SONIC Natural Farming

Last updated: 20 October 2026

SONIC Natural Farming respects your privacy and is committed to protecting the personal information you provide to us.
This Privacy Policy explains how we collect, use and manage customer information through our website and business activities.

1. Information We Collect

We collect only the information reasonably necessary to respond to enquiries, communicate with customers and process orders.
This may include:
• Your name and business name.
• Email address and telephone number.
• Billing and delivery addresses.
• Order details and relevant customer correspondence.
• Information you voluntarily provide when enquiring about our products, training or DIY production systems.

2. How We Use Your Information

We use customer information to:
• Respond to enquiries and communicate with customers.
• Process orders and arrange product deliveries.
• Provide information about purchased products and services.
• Maintain necessary customer and transaction records.
We do not sell customer information or provide customer contact lists to third parties for marketing purposes.

3. Disclosure of Information

We do not disclose customer information for unrelated commercial or marketing purposes.
Where necessary to fulfil an order or operate our business, limited information may be provided to delivery services, payment providers or other service providers involved in completing the transaction.
We may also disclose information where required or authorised by law.

4. Website Cookies

SONIC Natural Farming has not intentionally installed advertising or visitor-tracking cookie plugins on its website.
However, essential cookies or similar technologies may be used by our website platform, hosting provider or integrated services to support normal website functionality.

5. Information Security and Retention

We take reasonable steps to protect customer information against unauthorised access, misuse, loss or disclosure.
Customer information is retained only for as long as reasonably necessary for communication, order fulfilment, business recordkeeping and applicable legal obligations.

6. Access, Corrections and Privacy Enquiries

If you would like to access or correct the personal information we hold about you, or have a concern about how your information has been handled, please contact us.
We will consider your request and respond within a reasonable timeframe.

7. External Website Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage visitors to review their privacy policies.

8. Contact Details

SONIC Natural Farming
Email: info@sonicnaturalfarming.com.au
Phone: 0423 139 578
Website: www.sonicnaturalfarming.com.au
Sonic Natural Farming Pty Ltd
P.O. Box 32
Dorrigo, NSW, 2453

9. Changes to This Policy

We may update this Privacy Policy when our business practices or legal obligations change. The current version will be available on this website.